Average Reviews:
(More customer reviews)We purchased this expresso maker after our first one, which we owned for years and years, finally died on us.We decided to get it repaired, but give it to our son and buy a new one for ourselves.When the new expresso maker arrived, we were terribly disappointed. Compared to the first machine, the quality of workmanship is shockingly poor. The pieces fit poorly together and have play between them.Sometimes just touching them moves them out of alignment.The first machine was tight and well-constructed.
The heating element isn't as good either.My husband and I have both noticed that the water isn't as hot when it comes out of the machine.Neither does the machine dispense as much water.We've had to turn the setting to the Max to get a complete cup of coffee. This may be by design, however, and not a negative. Turning our previous coffee maker to the Max setting resulted in overfilling the cup.Larger cups that would accommodate the increased amount do not fit well and are spilled when they're tipped for removal from the machine.
As for making the coffee, expresso, etc., the machine does just fine.It's internal functions seem to work well.I suppose my real concern here is that, if the quality of the rest of the machine is any indication, this one may not last as long as the first one and we may have to send it off for repair too.If that happens, I'm not sure we'll ever replace this one with another like it.We may look at other brands, even if it means spending more money--which it will.
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Product Description:
Saeco brings back its most popular machine line in the Vienna Plus Silver. With an elegant silver finish and innovative features, experience the ease with which the Vienna will grind, dose, tamp, brew and dispense exceptional quality coffee. This fully automatic coffee machine has the capability to deliver with the push of a button, one or two cups of coffee. For added customization, you can adjust the fineness of the grinds and level of coffee brewed (from 1 - 8 oz. in size). Vienna also features Opti-Dose technology, which allows you to choose the amount of coffee ground per cup, from 6 to 9 grams. The pump driven steam and hot water wand has an exclusive Pannarello to make frothing milk simple for perfect cappuccino and latte drinks. The Vienna Plus Silver is an excellent, low cost fully automatic machine that is a must for any home. Brew Group: The heart of Saeco automatic machines is the patented removable brew group. This device allows the machine to tamp, brew and dispense the coffee in one cycle. The brew group can be removed at the push of a button, for convenient rinsing and chemical-free cleaning. This brew group is exclusive proprietary Saeco technology and one of the unique advantages that has made Saeco the world leader in automatic espresso machines. Powerful Grinder: Proper grinding is at the core of excellent coffee production. The Vienna Plus has a built-in, conical type burr grinder, the same type used by the professionals. Pushing the brew button sets the cycle in motion with the grinder measuring out the correct amount of beans for the selection made and then grinding it to specifications. Steam and Frother Rapid Steam technology reduces the normal waiting time between brewing coffee and steam output to just a few seconds. A separate heat exchange for steam provides fast and continuous steam pressure for frothing milk within seconds.
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